How “services” are defined

Here’s a personal example of financial services companies screwing their customers: one of my credit cards has a payment due date this month of January 11. Today, January 9, I went online to pay it directly from my checking account through the Automated Clearing House system. The payment date was auto-filled as January 14. Note …

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Outsourced

Scott Long writes an occasional series at The Juice he calls “Please Explain” wherein he asks why a certain person/phenomenon captures our attention. Previous subjects have included Whoopi Goldberg, Danica Patrick, Bon Jovi, “Deal or No Deal,” Larry King and Kenny Chesney. After reading this nasty column from Maureen Dowd following Hillary’s NH win, I’m …

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