August 07, 2007

Homeowner's lament

Last month the camera, the fridge and the television all went on the fritz; this week it's the toaster oven.

The ground prong of the plug (the long round one) became unseated and got stuck in the wall outlet the other day. I gingerly removed it from the outlet and tried to reseat it (there are two tiny holes in the plug and two corresponding tabs which should fit into them). Didn't work.

I called Black and Decker (this thing was a Christmas gift last year, so it's still under warranty); the customer service guy I eventually reached (20 minute wait, probably about average) told me to cut the cord about three inches below the plug, put it in an envelope, mail it to Ohio with a check for $7.50, wait 7-10 days, and receive a new toaster.

Cool beans!

Posted by Linkmeister at August 7, 2007 01:10 PM | TrackBack
Comments

What's the address? I have a few rotten plugs and I need a new toaster oven. Do you think that I'll need a Black and Decker rotten plug?

Posted by: Karan at August 9, 2007 03:07 PM

Worse, Karan, you'll need a return ticket number from their rep.

Posted by: Linkmeister at August 9, 2007 03:11 PM